A Mixed Bag of Luxury and Disappointment

During our family stay, we enjoyed the beautiful ambiance, but the staff's attention varied. While some exuded warmth, a few made us feel unwelcome, which was disappointing given the price. Dining spots were lovely, especially the Cabana Cafe by the pool. Book carefully for better service.

Beautiful atmosphere with iconic charm. The Junior Suite felt spacious and luxurious, with elegant decor and stunning garden views. The staff provided attentive service during my entire stay. Dining at the Polo Lounge was a highlight. The dishes were delicious, and the cocktails were expertly crafted. However, the elevators caused delays. That was frustrating, especially during peak hours. Check-in took longer than expected, leading to a lengthy wait. Despite this, the overall experience remained enjoyable due to the hotel's beauty and the high level of service. I'd certainly recommend staying here, just be prepared for some wait times.

My stay at the Beverly Hills Hotel was unforgettable, steeped in history and luxury. The staff exuded warmth and professionalism, enriching the experience. A minor wait during check-in felt inconsequential amid such elegance and charm. Highly recommend the Polo Lounge for an exceptional dining experience.

The bungalows offered high-end luxury with thoughtful goodies! The pool area had a chill vibe and was super relaxing. Loved the house car service for easy access around town. The Polo Lounge is a must-try for drinks.

Felt so taken care of, no complaint.

The moment I arrived, I felt like a VIP—the lobby greeted me with more charm than a magician pulling rabbits from a hat! The room was not just spacious but luxurious, with a bed so comfortable it could make a sloth yawn with envy. Dining at the Polo Lounge was a treat, with dishes that made my taste buds dance the cha-cha.

Long wait for check-in

Absolutely stunning room and the pool area felt like paradise! The Polo Lounge served some delish eats, and I even spotted Javier Bardem—how thrilling! The helpful staff made it truly special.

But the food prices? I'm pretty sure my wallet's still in therapy from that! Talk about gourmet prices—I felt like I needed a second mortgage!

Gorgeous hotel with great service, but had several check-in issues.

Luxurious pool area and great bungalows. Long wait for check-in was frustrating. Enjoyed nearby hiking trails and the elegant vibe.

I had a wonderful time at this iconic spot. The pool area is serene, surrounded by palm trees. Dining at the Polo Lounge was a delightful experience with exquisite dishes. My room was elegantly furnished and offered a lovely view. The staff were highly attentive and friendly. 🌴

This stay was about exploring the beautiful Virginia Robinson Gardens nearby. The atmosphere was serene, and I enjoyed the well-maintained, elegant decor throughout the place. My room was a Superior King Room with a balcony, which provided a lovely view of the surroundings. The food was top-notch, especially the breakfast options, making the mornings enjoyable. While a couple of staff members seemed a bit off, most were genuinely welcoming, creating a comfortable environment overall.

stunning parks and landmarks just a stroll away

During our stay, we loved that we were just a few steps from the beautiful Beverly Gardens Park and nearly 2 km from the iconic Greystone Mansion and Park, making our city strolls truly memorable. the staff was genuinely welcoming, always eager to ensure we had a fabulous time which added a personal touch to our experience.

Charming Atmosphere with a Hint of Glamour

The lobby’s vintage vibe took me back in time. The Polo Lounge offered delicious bites, making our celebration memorable. However, the staff's mixed attitudes impacted our experience significantly. Patrons should expect this high-energy spot to be both glorious and occasionally snobby. Solid choice overall for a special outing!

The ambience and decor were stunning, creating a luxurious atmosphere. The staff's friendly welcome and little thoughtful details made it feel like home.

There were some timing issues during our birthday celebrations.

Amazing staycation vibes!

Just spent 2 nights here and wow, what a cool experience! We got upgraded to a spectacular suite—like, seriously stunning. Pool days were the best, with nice staff pampering us at lunch. Ryan at the front desk always made us feel welcome, but the only bummer was the gym being a bit cramped. Still, everything was on point!

i recently stayed for 6 nights and dorchester collection truly exceeded my expectations. the staff were incredibly attentive and the iconic pink hotel felt both luxurious and charming. my junior suite was spacious and had beautiful views of the gardens, making relaxation effortless.

the elevator was out of service during my stay.